Customs Broker

Job Description

The Customs Broker is the person standing between a shipment and a hold. Licensed and based in New York, this role classifies goods, files entries, manages duty and tax exposure, and answers to the authorities on our clients' behalf. Every declaration carries our name and our clients' compliance record, so accuracy here is not a preference — it is the job.

Job responsibilities

• Classify goods under the HTS and record the reasoning behind every code.
• File import entries and ISF within the statutory window, every time.
• Manage customs value, duty, VAT and preference claims on each shipment.
• Respond to holds, exams and partner agency requests for information.
• Keep client compliance manuals and classification databases current.
• Support audits and self-assessment reviews with retrievable records.
• Advise coordinators on documentation that prevents avoidable holds.
• Liaise with CBP and government agencies on our clients' behalf.

Clearance problems are almost always born upstream, in a description that was too vague or a document that arrived too late. The value of this role is in catching those before the vessel sails.

Qualification

• Licensed Customs Broker, or actively pursuing the licence with 3+ years of entry experience.
• Deep working knowledge of HTS classification and valuation methodology.
• Familiar with ACE, ABI and partner government agency filing requirements.
• Precise written communication — rulings and protests are won on wording.
• Calm under audit and comfortable saying no to a client when the entry does not support it.

Duties

• File every entry within the statutory window and track release status to conclusion.
• Own the response to holds, exams and requests for information.
• Keep client compliance manuals and classification databases current.
• Support internal audits and periodic self-assessment reviews.
• Train coordinators on documentation standards that prevent avoidable holds.

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Conclusion

A clean entry is invisible; a wrong one is expensive for years. If you would rather spend an extra hour on a classification than a month on a protest, you will fit here.